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Your gateway to the future of garage door control. Find everything you need to get started, troubleshoot issues, and make the most of your Loogit device.
Step-by-step instructions to set up your Loogit device
Common issues and quick solutions
Discover what your Loogit can do
Get quick feedback from our support team
Place your Loogit on the wall near your garage door controller unit.
Download the Loogit app from the App Store or Google Play Store.
Follow the in-app instructions to connect your device to your home network.
Complete the pairing process to link Loogit with your garage door opener.
Follow these detailed instructions to install your Loogit device safely and efficiently.
Attach the device to the wall at a location near your garage door controller unit.
Use the included mounting bracket and screws to securely attach Loogit to the wall or ceiling. Make sure it's level and stable.
Plug the device in with a USB-C cable. The LED indicator will flash red when ready to be connected.
Open the Loogit app and follow the on-screen instructions to connect your device to Wi-Fi and pair your phone.
Having issues? Check these common problems and solutions.
Solution: Ensure you're using a 2.4GHz Wi-Fi network (Loogit doesn't support 5GHz). Reset the device by holding the button for 10 seconds, then try connecting again.
Solution: Check that the device is properly mounted and within range. Verify the opener's battery is charged. Try re-pairing the device through the app settings.
Solution: Check your internet connection and router status. Restart both your router and Loogit device. Ensure the device hasn't been unplugged.
Solution: This indicates a connection error. Power cycle the device and check your Wi-Fi credentials. If the problem persists, contact support.
Solution: Check for obstructions in the door's path. Verify the safety sensors are aligned and clean. Test the manual wall button to ensure the opener itself is functioning.
Still having issues? Contact our support team for personalized assistance.
Explore the powerful capabilities of your Loogit device.
Open and close your garage door from anywhere using the Loogit app on your phone.
Get notified if your garage door has been left open for too long.
Share access with family members and friends.
Send a temporary key to anyone you want to provide limited access to your garage door remote.
Monitor access history and receive alerts for unauthorized door activity.
Loogit works with most modern garage door openers that use standard wireless protocols. Check the compatibility list in the app or contact support if you're unsure.
No. All features are free forever.
Loogit no longer work as it relies on the internet to recieve commands from the app. However, you can still control your garage door using the wall button.
Loogit uses end-to-end encryption and follows industry-standard security practices. Your data is encrypted both in transit and at rest.
Yes! You can manage multiple garage doors from a single app account. Each device is managed independently.
Loogit comes with a 1-year limited warranty covering manufacturing defects. Extended warranty options are available at purchase.
We're here to help! Reach out to us through any of these channels.
support@loogit.com
Response within 24 hours
1-800-LOOGIT-1
Mon-Fri, 10 AM - 5 PM EST
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